Question 1

What is ICE known for?

Accepted Answer

Meet ICE, the fastest growing Bangladeshi electronics brand for premium earbuds, fast chargers & braided cables.

Question 2

What is the minimum delivery charge for ICE?

Accepted Answer

Delivery starts from €0.7.

Question 3

How long does delivery take from ICE?

Accepted Answer

Once your order is confirmed, we aim to deliver within the following timeframes:
Inside Dhaka & Chattogram: within 3 working days
Outside Dhaka & Chattogram: within 5 working days
Delivery timelines may vary slightly due to unforeseen circumstances such as weather conditions, public holidays, or courier-related delays.

Question 4

Where is ICE located?

Accepted Answer

ICE is located in Panchlaish, Chittagong, BD.

Question 5

Can I return items bought from ICE?

Accepted Answer

Eligible Cases for Return & Refund
You may request a return or refund if any of the following situations occur:
The product arrives damaged or defective
You receive the wrong product, color, or variant
The product is lost during shipment, confirmed by our delivery partner

Return Conditions
To be eligible for a return or refund:
The product must be unused and in its original condition
All original packaging, accessories, and tags must be intact
The issue must be reported to our Customer Service team within 7 days of receiving the product

Question 6

Is ICE a popular store?

Accepted Answer

ICE has < 50 sales on Sugary.

Spotlight

ICE PRIME Navy Blue

ICE PRIME PRO Black

ICE PRIME PRO Glacier Gray

ICE Type C to Lightning Black

ICE Power Charger 20W

ICE Type A to Micro USB Black

ICE Prime Pro ANC Black

ICE Air ANC

ICE PRIME PRO Lavender

ICE PRIME Navy Blue

ICE PRIME PRO Black

ICE PRIME PRO Glacier Gray

ICE Type C to Lightning Black

ICE Power Charger 20W

ICE Type A to Micro USB Black

ICE PRIME PRO Forrest Green

ICE Type C to Type C White

ICE PRIME Frost White

Power Charger + A-C Cable

ICE Type A to Type C White

ICE PRIME Jungle Black

ICE Power Bundle

ICE Type A to Type C Black

ICE Type C to Lightning White