Eligible Cases for Return & Refund
You may request a return or refund if any of the following situations occur:
The product arrives damaged or defective
You receive the wrong product, color, or variant
The product is lost during shipment, confirmed by our delivery partner
Return Conditions
To be eligible for a return or refund:
The product must be unused and in its original condition
All original packaging, accessories, and tags must be intact
The issue must be reported to our Customer Service team within 7 days of receiving the product
